Frequently Asked Questions

Please click here to fill out a simple form to resend the activation email.

There are several reasons you might not receive your confirmation email:

• You entered the wrong email address. If you entered the wrong email address, you will need to sign-up again.
• You may have FreePatterns.com blocked in your email preferences. Checking for this varies depending on which company you use for your email.
• Your Internet Service Provider and/or Email Service Provider may be blocking and/or filtering email from FreePatterns.com. If you have checked all of the mail controls indicated above, more than likely this is the problem, please contact the company that you use for email and ask them to stop blocking or filtering your email. If you continue to experience issues receiving our emails, you may want to subscribe to a free email service provider (such as Gmail, AOL Mail or Hotmail/Live) to receive emails from us. You will need to update your account on the site, and re-sign up for your daily emails.

Not a problem! At FreePatterns.com we don't require you to remember a long, confusing password. You can access our great content by logging in using the email address you used during the sign-up process.

This is possibly due to cookies not being enabled in your browser. Click here for additional help on enabling cookies.

Another possibility is that your cookies could have become corrupted for the site. If your cookies are enabled and you are still having difficulties, click here to force your browser to remove the cookie. Then try logging in again.

Here are some things you can try before attempting to log-in again:

1. Make sure cookies are enabled. This can typically be found under privacy or security settings in your browser options.
2. Make sure privacy settings are set to default level. Having this setting too high can interfere with the ability for standard cookies to be written.
3. Make sure you are running anti-virus and spyware tools. Mal-ware can often intercept cookies before they can be written causing difficulties accessing sites that require a log-in.

Internet Explorer

• Click here for more information.

Mozilla Firefox

• Click here for more information.

Safari

• Click here for more information.

If you have verified that you have enabled cookies and/or JavaScript in your Web browser, you might try adding FreePatterns.com as a trusted site. Here are instructions for doing this in Internet Explorer:

• In Internet Explorer, select Internet Options from the Tools menu.
• Click the Security tab, and then select the Trusted Sites zone and click on the Sites button.
• Enter the site name without "www.", FreePatterns.com. Be sure the require server verification box is unchecked and click the Add button.
• When you are done, click on each OK button to save the new settings while closing the dialog windows.

You will get the best results if you use the most recent browser from either Microsoft (Internet Explorer), Mozilla (Firefox), or from Apple (Safari). They are all free and available for download if they are not already on your computer. Microsoft Internet Explorer | Mozilla Firefox | Apple Safari

We have designed the FreePatterns.com site to work with traditional computers running standard (Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari) Web browsers. While we welcome all crafters, however they choose to visit us, we simply do not have the resources to support all the different forms of accessing the Internet.